Privacy Policy
La Sincere is committed to protecting the privacy of its clients and users. Therefore, we have developed this Privacy Policy, which governs the collection, use, disclosure, transfer, and storage of client data. Our online activities comply with all applicable European Union laws and regulations, as well as the laws of the Republic of Estonia. Please review our Privacy Policy.
Collection and use of personal data
Personal data is data that La Sincere collects when concluding a contract with an individual or for the purpose of communicating with them.
Personal data of a regular customer may be collected in the following ways:
- by providing contact information (including your name, postal address, telephone number, email address, preferred method of communication) on our website;
- by using the website from the customer account data or through cookies;
- by making a purchase or ordering from our online store by storing contact information or customer preferences (La Sincere may ask you to voluntarily provide personal data and personal information in certain sections of the website. The personal data required may include name, address, postal code, email address, telephone number, and other data).
Collection of other data
We also collect non-personal data – data that cannot be directly linked to a specific individual (gender, age, language preference, location).
We may also collect aggregated data about customer activity in our stores and on our website. This data is aggregated and used to provide customers with more useful information and to understand which sections of our website, products, and services are of greatest interest to them. In this Privacy Policy, aggregated data is referred to as non-personal data.
Processing of personal data
By entering data in the online store and confirming this, the Consumer grants the right to collect and process the Consumer's personal data (full name, contact phone number, parcel delivery address and/or home address, email address), as well as to transfer personal data to the logistics partner for the purpose of delivering the goods.
The online store has the right to use the address of the Consumer’s place of residence or location to send advertising and other information to the Consumer.
The consumer has the right to prohibit the collection and use of their personal data at any time, except in cases where this is necessary to collect a debt under a contract or to deliver goods.
The use of electronic personal data for direct mailing purposes is carried out only with the separate consent of the Consumer.
Encrypted data exchange with banks when paying for purchases ensures the security of the Consumer's personal banking details, and the online store does not have access to them.
Use of collected personal information
We use the personal data we collect to inform customers about news, promotions, and upcoming events at La Sincere. Customers who do not wish to receive our newsletter or notifications about products that may be of interest to them can unsubscribe at any time. We also use the personal data we collect to deliver products and fulfill our obligations to customers.
To better serve our customers, La Sincere may disclose information about individual users to third parties that provide services to La Sincere and are contractually obligated to maintain the confidentiality of the information they share. For example, such third parties include our partners who handle the transportation of products sold in our online store.
Protection of personal data
La Sincere takes all precautions (including administrative, technical, and physical) to protect clients' personal data. Only authorized persons have access to modify and process data.
Safety
All personal information obtained by the buyer while visiting and making purchases at the La Sincere online store is considered confidential. An encrypted communication channel with banks ensures the security of the buyer's personal information and banking details.
Terms and Changes to the Privacy Policy
By using our website or completing the loyalty program application, you agree to these terms and conditions. We reserve the right to amend the general terms of this privacy policy as necessary, notifying all loyal customers accordingly.
For any questions or comments regarding privacy policy or data processing, please contact lasincere.baltia@gmail.com or by phone +372 56996710.
La Sincere is the data controller and transfers personal data necessary for making payments to authorized payment processors.